My Hoover Connect6.5.0 - App Store

The My Hoover Connect app will make asking questions and reporting local problems in our city a more efficient process. The mobile app’s purpose is to help residents easily report street maintenance issues, garbage or recycling issues, street light requests, potholes, damaged street signs, as well as damaged trees and roads. The app uses GPS to recognize a user’s current location and provides a menu of common quality-of-life conditions to select from. Users will have the opportunity to upload pictures or videos to accompany requests and can use the app to track the status of reports. Residents can also contact My Hoover Connect at (205) 739-7311 for information regarding any municipal service or connect on line at the My Hoover Connect link or the HVR Connect link at www.hooveralabama.gov or visit Hoover City Hall at 100 Municipal Lane, Hoover, AL 35216.

Version History - This release introduces full landscape orientation support across all primary application tabs to improve accessibility and viewing flexibility. 6.5.0 May 21 - Fix inconsistent photo thumbnails during request submission
- Fix caching issue preventing user account switching
- Misc. fixes 5.15.0 08/22/2023 - Improved request form UI to support block submission option
- Added link to Manage Account from user profile
- Bug fixes 5.13.0 04/27/2023 We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services 5.9.3 12/09/2021 We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services 5.8.5 04/02/2021 We’re updating our iOS application to support the following:
• Swipe left to flag comments
• Accessibility improvements on color contrast, font sizes, and button sizes
• Bug fixes for the map and list views of Requests 5.8.4 12/06/2020 We’re updating our iOS application to support the following:
• Support for max character counts on secondary questions
• Required and publicly displayed labels added to secondary questions 5.7.1 08/01/2020 • Fixes crash after commenting in iOS 13.4 5.6.9 05/09/2020 Communication is critical so we’ve improved commenting on requests with a new design and better image loading and status changes

We’ve also added internal commenting for service providers to better facilitate the communications necessary to resolve requests

We included deep linking to requests so you can have direct access to issues in the app from shared links in emails or messages.

Last but not least, we smashed a few bugs in viewing and navigating organizations in your area, updated the issue card UI, and made it easier to share issues with your neighbors 5.6.0 06/15/2019 Place screen bug fixes. 5.3.4 03/12/2019 We updated the Place Tab design to better showcase services, events, and offerings. The new horizontal mobile button layout allows more space making button titles easier to read. Even more, we added a new section that displays the all-time issues fixed by the organization. 5.3.0 02/09/2019 Performance updates.
Manage in crm link for service providers and improved messaging for reporting. 5.2.1 01/30/2019 Enhanced user experience and bug fixes. 5.1.7 10/30/2018 Enhanced user experience and bug fixes. 5.1.6 09/18/2018 5.1.1 06/28/2018